This article provides instructions to add or remove customers and engine families to/from your Warranty profile. 

The adding of new customers functionality is typically used by overhaul shops who create and submit claims on behalf of other customers. However, prior to creating, submitting, and viewing claim(s) on behalf of other customers a valid Warranty Delegation Letter  must be in place and other security measures met.  

Also, if you, as an operator, are adding new engines families to your fleet you can add the new engine families to your warranty profile to allow claim submission.

To modify your warranty profile, select the Account Settings option in your portal profile:

In the Account settings you will see the Warranty Settings section where you can add or remove customers and engine families from your profile.

Once you have added a new customer and engine line, you will be able to view claims for those customers where your company has created the claim or is receiving the credit for the claim.  You WILL NOT be able to see all claims for that customer.

You will only see engine families that you have a GTA for. If you need additional engine families please contact your warranty administrator.