*** Customers must provide a completed template via the Ask CFM submittal process in order to have their tails integrated and visible in diagnostics ***  

Please use myCFM portal > Ask CFM> Engines > Commercial > Diagnostics > New Aircraft

If you have questions about the fields required on the form, please contact your Customer Support Team using the appropriate information below. The more complete the form is, the faster the processing time will be.

Fleet Support - Cincinnati
Toll-free: +1 (877) 432-3272
Phone: +1 (513) 552-3272
Email: aviation.fleetsupport@ge.com

Fleet Support - Shanghai
Phone: +86-400-820-6208
Fax: +86-21-38777666
Email: aviation.fleetsupport.cn@ge.com