1. Click on “Add Inquiry”


2. Please navigate to Engines->Departure Record

3. Select “I am a GE Shop/Vendor”


4. Fill out information as shown in “Basic” section including fields with an asterisk


5. Use the below decision matrices to choose the appropriate Priority for your issue

6. Fill out information as shown in “Additional Information” section including fields with an asterisk


7. Fill out information as shown in “Engine” section including fields with an asterisk


8. Fill out information as shown in “Part/Module” section including fields with an asterisk


9. Fill out information as shown in “Engine Manual” & “Detailed Problem Description” section including fields with an asterisk


10. Provide any additional data (ex. Leading Indicator, previous DRs where the condition has been reported, For “Shop Induced” DRs – root cause and corrective action, proposed recommendation)


11. Please provide the following information as applicable on the current condition of a part:
a. Condition found (wear, indication, etc.)
b. Size, location and orientation (forward, aft, top, bottom, lead edge, trail edge, radial, axial, circumferential, etc)
c. Number of locations and clock positions. Indicate aft looking forward (ALF) or forward looking aft (FLA)
d. Describe how condition departs from the manual requirement
e. Any additional information on the condition to provide a clear description of the non-conformance
i. Configuration of influencing parts for the non-conformance
ii. Include any data or marking indicating previous repair procedures
iii. Avoid using symbols – ex: using “ instead of spelling out the word inch.
iv. Include any supporting attachments
1. Test, lab, or inspection results, copies of proposed repair procedures, photos
2. Clearly identify attachments with the departure by noting DR number, ESN, Part SN or similar identification within the file
Examples:
Dimensional Defect
1. What is the published limit or procedure from which you wish to depart?
Per 72-57-01-220-072, Dimension B:
Minimum serviceable limit: 12.543 inches (318.60 mm).
Maximum serviceable limit: 12.579 inches (319.50 mm).
2. Detailed description of how the current part condition differs from the published limit:
Part measures 12.540 inches – 0.003 under min.
3. Additional comments/requests?
Requesting permission to accept as is
Or
Requesting permission to repair the forward surface of the flange with material build up.

Include Photos with this Case with appropriate dimensions marked
Visual Defect
1. What is the published limit or procedure from which you wish to depart?
Per 72-52-12-220-084, Do an inspection of all surfaces of the impingement ring for:
(2) Nicks and scratches:
Maximum serviceable limit: 0.005 inch (0.13 mm) in depth.
Maximum repairable limit: Not repairable.
Repair method: Replace the impingement ring.
2. Detailed description of how the current part condition differs from the published limit:
Part checks with FWD end ID gouge at #17 spoolie that measures 0.170 inch x 0.025 inch x 0.020 inch. This is on the underside of the fwd sealing surface for the W seals
3. Additional comments/requests?

Include Photos with this Case with appropriate dimensions marked
Protected Repair
1. What is the published limit or procedure from which you wish to depart?
ESM 72-52-09 / SB 72-0571 requires that the nozzle exit area of each opening (L/V, M/V, T/V) is conforming
2. Detailed description of how the current part condition differs from the published limit:
One (1) nozzle exhibits o/max. area measurements. L/V: Conforms, M/V: Conforms, T/V: Checks .012 sq. in. o/max
3. Additional comments/requests?
Add as necessary
Multiple Defects
1. What is the published limit or procedure from which you wish to depart?
Per 72-52-12-220-084, Do an inspection of all surfaces of the impingement ring for:
(2) Nicks and scratches:
Maximum serviceable limit: 0.005 inch (0.13 mm) in depth.
Maximum repairable limit: Not repairable.
Repair method: Replace the impingement ring.
2. Detailed description of how the current part condition differs from the published limit:
Defect #1: Part checks with FWD end ID gouge at #17 spoolie that measures 0.170 inch x 0.025 inch x 0.020 inch. This is on the underside of the fwd sealing surface for the W seals
Defect #2: Part checks with FWD end ID gouge at #21 spoolie that measures 0.130 inch x 0.005 inch x 0.010 inch. This is on the underside of the fwd sealing surface for the W seals
3. Additional comments/requests?

Include Photos of each defect with this Case
Example of Informative Pictures for additional information on Forward Flange Damage


Example of ESM Pictures for additional information