How do I provide CNR feedback in Fleet Monitor X?
c. Select the CNR you would like to review and provide feedback on.
d. Click on the CNR Number
e. A new page will open with the details of that particular CNR
f. Scroll to the Recommendations section
g. Click “Provide Feedback”
i. A “Status” drop down dialog box will appear on the steps that feedback is requested on.
ii. Change Status to be “Completed, Planned, Unknown or Not Completed”
- If Completed, Provide Date that maintenance was completed, If Step was effective in resolving the observed issue, and any remarks such as what you found during assessment of the condition, any parts removed or replaced or any additional information you think is relevant. Do not provide proprietary or airline specific task card information. GE will use this information to enhance maintenance recommendations if relevant.
- If Planned, provide the date the maintenance actions are planned for and any remarks.
- If Not Completed, provide any remarks
h. Click “Submit CNR for Closure”
i. A slide out window will appear
ii. Select an “Actual Root Cause” based on the findings from the Recommendations maintenance actions.
iii. Select if the CNR was successful in identifying the engine problem “Yes, No, Unknown”
iv. Select if the CNR caused a delay or disruption “Yes, No or Unknown”
v. Provide any additional comments or feedback
vi. Click “Submit for Closure”
i. After this the CNR is closed. A GE representative will review the submitted comments and either close the CNR or if necessary re-open the CNR and provide additional comments to the operator.