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Engine Profile - Engine Change Tool

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  1. Announcement: [July 2021] The new Engine Change Tool

  2. How can I find step-by-step instructions on how to use the Engine Change Tool?

  3. Are there any training videos for the Engine Change Tool?

  4. How do I access the Engine Change Tool and submit an engine change?

  5. How do I request third party access for the Engine Change Tool?

  6. How long does it take for my engine removal/installation change to be reflected in the engine change feature of the engine profile widget and diagnostics tools?

  7. What is the process for adding an ESN to the Engine Change Tool so I can install it?

  8. I removed an incorrect ESN from an aircraft, or I installed an incorrect ESN on an aircraft, how do I correct my mistake?

  9. I installed or removed an engine on the incorrect date, how do I update the date?

  10. The engine configuration information is incorrect, how do I update it?

  11. I still see an engine which I no longer own/operate, what should I do?

  12. Where do I submit corrected utilization data?

  13. I noticed that an incorrect ESN is installed on an aircraft, how do I get the correct ESN installed?

  14. I am using Internet Explorer as my browser, why I am experiencing issues?

  15. I received an Engine Change Failure email, how can I resolve this issue?

  16. What should I do if I cannot see one of my aircraft tails?

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